Enroll multiple contacts
Schedule up to 1,000 contacts in a single request — the API equivalent of CSV import.
Validation is per-contact: valid contacts are scheduled, invalid ones are returned in rejected[] with a reason. The whole batch only fails when no contacts pass validation, the agent is misconfigured, or there aren’t enough credits for the accepted contacts.
A 202 means the accepted contacts passed all upfront checks; sequence creation happens asynchronously in the background. Phone numbers are normalized before duplicate detection, so +15551234567 and +1 (555) 123-4567 collide — only the first occurrence is scheduled unless allowDuplicates is set.
Contact chaining (groupByField): contacts are grouped by the value of the named custom variable. Only the first valid contact in each group is scheduled immediately; the rest activate automatically when an earlier call in the same group does not reach a successful outcome.
Authorizations
Organization API key. Get it from the 11x team or from the platform.
Headers
Optional, max 255 characters. Retries with the same key won't re-schedule the same batch. The key dedupes on the key alone, not payload content — to resubmit fixed rows after a partial 202, use a new key.
255Path Parameters
ID of the agent, e.g. agent.abc123.
Body
Contacts to enroll (1–1,000).
1 - 1000 elementsDefault IANA timezone applied to contacts that don't supply their own. If omitted, falls back to the agent's first configured timezone.
"America/New_York"
Group contacts by the value of a custom variable for contact chaining. Only the first valid contact per group is scheduled immediately. Cannot be combined with allowDuplicates.
"account_id"
Custom variable names to title-case before scheduling (e.g. "JOHN" → "John"). Only applied for organizations in the normalization allowlist.
Allow duplicate phone numbers within the batch. Cannot be combined with groupByField.
Response
Batch accepted for asynchronous processing. Check rejected[] for per-contact validation failures — valid contacts are scheduled even when others fail.
"550e8400-e29b-41d4-a716-446655440000"
Total contacts submitted.
100
Contacts that passed validation and will be scheduled.
98
Per-contact validation failures (empty when all passed).