Call results
Sent to your configured webhook URL after each call is completed and analyzed. Respond with a 2xx promptly and process asynchronously; deliveries may occasionally repeat, so handle them idempotently (key on callId). See the Call Results Webhook guide for resultType and lifecycleStatus value tables.
Authorizations
Organization API key. Get it from the 11x team or from the platform.
Body
"agent.abc123"
"Inbound Agent"
"call.abc123"
"Victor Wembly"
"+15551234567"
Phone extension, empty string when none.
Phone number used to place the call. Empty string for web calls.
IANA timezone.
"Europe/London"
outbound, inbound The custom input variables submitted when the contact was enrolled, echoed back verbatim. The set of keys is defined by your agent's configuration and varies per agent.
Call duration in seconds.
Link to the call in the 11x platform.
CRM integration details, when applicable.
Present when the call belongs to a sequence.
The published prompt version used for the call. Present when a prompt version was captured for the call.
"prompt-ver.abc123"
Response
Return any 2xx status to acknowledge receipt.